Busaba Igloos - T & C's

Terms & Conditions of Booking:

  • No Smoking is permitted within the igloo’s
  • Pets are permitted inside the Igloo’s however, not permitted within the restaurant
  • Busaba Kingston do not accept loss , theft or damage to personal items left by guests, these are left at the guests own risk
  • By booking and paying the deposit, the guest thereby commits to the minimum spend applied

Cancellation Policy

  • 72 hours’ prior full refund
  • Less than 72 hours but 48 hours’ prior guests allowed to move to restaurant to use the deposit in one booking or book next available Igloo slot.
  • Less than 48 hours’ prior deposit lost and retained by Busaba, no re-booking permitted
  • In the event that Busaba are unable to honour the booking (weather, damage, maintenance, gas or electrical) we will offer a full refund to the guests or first priority to book next available slot in the Igloo or Restaurant.
  • Lateness:
    • Busaba will hold tables for up to 30 mins after this time the booking will be lost and deposits retained

Service Charge:-

  • An optional 12.5% service charge will be applied to the final bill

 

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