Terms & Conditions of Booking:
- 1hour 30 minute dwell time per booking
- No smoking is permitted within the igloos (including E-cigarettes)
- Pets are permitted inside the igloos however, not permitted within the restaurant
- Busaba Kingston do not accept loss, theft or damage to personal items left by guests, these are left at the guests’ own risk
- By booking and paying the deposit, the guest thereby commits to the minimum spend applied
- Full refund for cancellations 48 hours prior
- Less than 72 hours but 48 hours prior, guests are allowed to move to the restaurant to use the deposit in one booking or book the next available igloo slot.
- Less than 48 hours prior, the deposit lost and retained by Busaba, no re-booking permitted
- In the event that Busaba is unable to honour the booking (weather, damage, maintenance, gas or electrical) we will offer a full refund to the guest or first priority to book next available slot in the igloo or restaurant.
- Busaba will hold tables for up to 15 mins after this time the booking will be lost and deposits retained
- An optional 10% service charge will be applied to the final bill