You may provide us with information that identifies you, including but not limited to your name, phone number, email address or payment method details. This includes information you provide when you make a booking, sign up to our newsletter or WiFi connection, leave guest feedback, sign up to our app or engage with one of our events.
We will collect and process your data for the purposes of:
We also retain data for statistical analysis for the purposes of monitoring sales, bookings, consumer demographics, guest feedback and website activity. These statistics however will not include information that can be used to identify and will never be passed on to third parties. Busaba Bangkok Thai is committed to protecting your privacy and maintaining the security of any personal information received from you. We do not sell, rent or exchange your personal information with any third party for commercial reasons. In certain circumstances, we are required to process your personal data. This applies, for example, where you register with us, or make a reservation or booking, or provide feedback, or place enquiries. We will need your personal data in order to provide our services to you, and if you do not provide your data, you may not have access to our services.
Lawful basis for processing
Where we process your personal data this will be justifiable on the basis that it is necessary for the performance of a contract under Article 6(1)(b). Where processing falls outside the scope of this basis, processing this data will be necessary for Busaba's legal obligations under Article 6(1)(c). Where processing goes beyond the scope of both these bases, processing will be justified for Busaba's legitimate interests under Article 6(1)(f), for example, to promote Busaba's business aims.
Your data may, for the purposes outlined above, be disclosed for processing to our payment processors, our data management providers and any other affiliates that we work with in order to provide our business-related services as a restaurant group. Your anonymised data may also be provided to:
We will never sell your personal information to any third party for any reason.
We will use your personal information for the purpose in which you supplied it to us e.g. responding to an enquiry or guest feedback, a competition entry or booking request. We will use your information, only when you have given us permission, to keep you updated on new menu changes, offers and events, and any other information we feel would be relevant to you. Our newsletter and email campaigns will always facilitate an option to unsubscribe and you can check, update or remove your personal details by contacting Head Office team on 020 7291 1111 at any time. We will always observe your most recent preference with regards to contact preferences e.g. if you book online and do not opt in for our newsletter, then you will be removed from that listing, despite previously opting in.
We use your personal data in our central company database which allows us to analyse our customer transactions, demographics and behaviours. We use this information, mostly anonymised, to identify successful and unsuccessful campaigns, service teams, menu launches and events.
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the EU data protection legislation. We will not transfer your information outside the EEA (European Economic Area) without first obtaining your consent. We believe that we have the appropriate policies, rules and procedures in place to protect the personal data that we have under our control. Busaba stores and keeps your data on the emailing system if you are active, meaning interacting with our emails. If a user isn’t active for 12 months, the data is deleted from our system. Payment details must be kept for 6 years for tax purposes under the law. We are committed to keeping data safe and secure.
We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.